TERMS AND GUARANTEES
who buy from us
automatically agree to honor our terms.
A. RETURN AND EXCHANGE POLICY: All of our jewelry is custom-made to order. We keep
no stock. While we do accept returns and exchanges, we reserve
the right to charge a fee of 20% of the price of the returned
or exchanged item to cover our expenses. Otherwise we end up
with unneeded pieces of jewelry that have to be disassembled,
melted, re-cast, and refinished for another order, thus costing
us labor, overhead, and the cost of specially purchased materials
for the original order. Certain pieces may be exempt. Please
1. If the jewelry
is defective, you may return it for repair within 30 days and
we will pay United States Postal Service postage both ways. United
States Post Office regular mail insured only. Expedited postage
beyond this amount is not refundable. We guarantee the quality
and karat of our precious metals and the genuineness of our gemstones
and pearls to be as described on our web site. If found to be
otherwise, the piece may be returned for full refund. Please
contact us for a return authorization.
2. If a ring
is mistakenly ordered in the wrong size and doesn't fit, in most
cases it may be returned for sizing, in which case the customer
is responsible for postage both ways and re-sizing costs, which
in most cases is minimal. NOTE: Some rings cannot be re-sized
and would have to be completely re-made and thus cannot be returned
or exchanged except under the 20% return fee terms. (See A. above)
PLEASE MAKE SURE THAT THE SIZE YOU ORDER IS CORRECT. ESPECIALLY
FOR WIDE RINGS. IT IS BEST TO GO TO A JEWELER AND HAVE THE SIZE
NEEDED CHECKED WITH A SET OF WIDE-BAND RING SIZERS. THE TYPICAL
THIN RING-SIZER SETS WILL GIVE A FALSE MEASUREMENT..
3. If the jewelry
is returned for any other reason, (SEE BELOW) we reserve the
right to charge the return or exchange fee of 20% of the price
of the jewelry delivered.
Examples of reasons not qualified for return
except under 20% return fee terms:
Customer changed mind
Wife, husband, girlfriend, boyfriend, friend, etc. didn't like
Ordered wrong size and ring cannot be re-sized.
Broke up with recipient, remarried and can't stand old spouse.
Gave wife or husband or somebody else same thing before.
Note: On overseas orders, the same 20% return
fee. applies. We do not refund customs, taxes, or postage --
only the purchase price.
If you ever damage your jewelry, please send it to us for repair.
We know how to fix it correctly, and we will charge only a nominal
repair fee plus postage. Please
do not take our jewelry to outside parties for repair. We will
no longer be responsible for the item and will not accept the
piece for correction. Also, you
run the risk of having your jewelry copied.
Over a period of years, all jewelry will suffer
normal wear and tear, especially bracelets when worn on the same
arm as other bracelets or while operating typewriters or computers.
We offer a recasting service for worn bracelets at 1/2 the current
price. Again, send it to us for repair. Remember: insure it.
In fairness to all of our customers -- be they rich, poor, friends
or relatives -- we do not offer individual discounts. Our policy
is to make the prices of our unique original designs as fair
as possible so that we can survive as a business, and we stick
to those prices. This has been our strict policy for over forty
years. Everybody pays the same. Nobody is going to get a better
price than you.
We guarantee our diamonds to be genuine natural material of fine
quality. They are full cut (53 facets), clarity grade SI1 or
better, color range G-H-I or better.
Diamond weights are stated in this catalog
in hundredths of a carat, also known as "points". One
carat is equal to 100 points. A 3-point diamond would be described
as (.03) and would weigh 3/100 of a carat. When there are several
diamonds in a piece, the weight is expressed as total weight
(TW). Example: (.06TW) means six points total weight (6/100 carat).
E. COLORED STONES:
We guarantee that all of our precious and semiprecious stones
are genuine material, not synthetic, and are stones of fine quality.
The color of our black South Seas cultured pearls is completely
natural, not dyed or treated in any way.
The final permanent color of virtually 100%
of all genuine gemstones on the market today is the result of
standard and accepted industry treatment practices which give
the customer stones that have purer color, more durability, less
visible imperfections and inclusions, and less likelihood of
fading. The color is permanent unless the stone is heated with
a torch, in which case the color of any stone could be affected.
All blue topaz generally available is exposed to gamma rays to
produce its beautiful, permanent blue color. There is no residual
Except in the case of large, expensive gemstones,
these standard industry practices have minimal effect on value.
For fine rubies, emeralds, and sapphires, the price may be only
as much as 10% higher for completely untreated stones. A copy
of the proposed Federal Trade Commission disclosure guidelines
is available on request.
F. GOLD AND SILVER:
We guarantee our 14K, 18K, 22K, and 24K gold to be full quality
plumb gold. Our silver is full quality Sterling Silver.
HOW TO MEASURE FOR RINGS AND
A, RINGS: Methods
such as using a string, or tape measure, or strip of paper are
If you are buying a ring for somebody and
want it to be a surprise and don't know the size, try this: Get
one of the rings that they wear and slide it as far as it will
go on any one of your fingers (it doesn't have to go all the
way). Draw a line on your finger with a ball-point pen on the
wrist side of the ring. Go to a jeweler and see which size of
one of his ring-sizer rings fits up to the line in the same place.
That's the size to order.
If you don't want to go to a jeweler, we have
a set of plastic ring sizers available for $5.00 including postage.
These are plastic rings in a graduated set with the ring sizes
marked on them. They are very accurate. It will take about a
week to get a set to you.
In judging if a size is right, here are some
suggestions: It is normal for a ring to feel snug, even tight,
going over the knuckle. It is how it feels once it is on that
counts. Is there any sensation of pressure? Do you feel aware
of it? If so, the size you should order should probably should
be a quarter or half-size larger. Remember: in warm weather fingers
tend to swell a bit. The opposite in cold weather. And if your
hands are wet, a ring can slip off. Try wetting your hands and
see if the ring-sizer ring slips off too easily.
G. BRACELETS: Most people feel most
comfortable with a bracelet 7 inches to 7-1/4 inches long (described
as our "standard size") This size hangs over the upper
part of the hand and is usually the most attractive.
If you are not sure what size bracelet you
wear, check for size by using a small piece of heavy cord 1/8
inch in diameter. (A string or a piece of paper will give an
incorrect size). Cut it to fit end to end.
Tape the ends together on your wrist
to see how it feels. Then measure it and order the closest available
size. If your bracelet doesn't fit properly, return it and we'll
remove or add links and bill or credit you accordingly.
a. Prices on this web site are subject to
change without notice.
b. We reserve the right to correct any pricing
or pricing errors.
c. Colors are for illustration. Actual colors
d. We give no discounts. Everybody pays the
e. Copyright violations are strictly enforced.
f. We reserve the right to refuse to do business
with any persons or organizations that we deem detrimental to
the financial security or to the ethical standards of our business.
g. We assume no liability other than those
We hope that you will visit Key West soon.
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